Introduction
These Terms and Conditions explain the rules for using Pentagama and requesting or booking travel services with us. By using the site or our services, you agree to these terms and the applicable provider conditions.
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Terms and Conditions
By using pentagama.world or requesting travel services from us, you agree to these terms and the applicable provider conditions.
Last updated: August 18, 2026
Pentagama's role
Pentagama acts as an independent travel assistance platform that helps customers search for, plan, and request travel services. We are not the airline, hotel, tour operator, transfer company, government authority, or final service provider.
Prices and availability
Prices, schedules, availability, taxes, fees, inclusions, and provider rules may change without notice until a booking is confirmed and paid under the applicable conditions.
Customer responsibilities
Customers must review traveler names, dates, routes, passports, visas, transit permits, health requirements, baggage rules, and all other details before paying for or confirming a booking.
Payments
Bookings may require full or partial payment. A booking is not guaranteed until payment is received and the provider issues a confirmation, ticket, voucher, or reference.
Changes and cancellations
Changes and cancellations are subject to provider rules, penalties, fare conditions, availability, and applicable Pentagama service fees.
Travel documents
Travelers must carry valid identification, tickets, vouchers, visas, health documents, and any documentation required by airlines, hotels, governments, or providers.
Third-party providers
Travel services are provided by third parties. Their terms, operating rules, safety policies, baggage rules, check-in requirements, and conditions apply to your booking.
Limitation of liability
Pentagama is not responsible for provider failures, delays, cancellations, missed connections, weather, strikes, government actions, or traveler documentation issues.
Contact
For questions about these terms, contact Pentagama at [email protected] or +1 (000) 000-0000.